Privacy & Cookies Policy

1. Privacy Policy

In accordance with the provisions of the Personal Data Protection Law and its implementing regulations, REVIVACK informs users that the data provided through the Website will be included in an automated file duly registered with the Spanish Data Protection Agency, under the responsibility of REVIVACK. Such data will be processed for the purpose of managing relations with users of the Website.


The data controller is REVIVACK CIRCULAR ECONOMY SL, with VAT number B-66363243 and address at c/ Rocafort, 12, 080015 Barcelona and e-mail:


REVIVACK CIRCULAR ECONOMY SL. may collect the following personal information from users of the website through the corresponding forms: name, email address, postal address, telephone number and, only in cases of return payment by the customer, also the credit card number in compliance with PCI standards. This occurs when the user visits the WEBSITE, registers, returns unused items to the brands that manufactured them, contacts REVIVACK CIRCULAR ECONOMY SL. or participates in REVIVACK CIRCULAR ECONOMY SL. promotions or surveys.

In addition, REVIVACK CIRCULAR ECONOMY SL. collects all information relating to your navigation on the WEB and your interaction with the brand.


The personal data of the person concerned will be processed for the following purposes as applicable:

  • To manage and develop the registration on the WEB. The registration will involve the profiling of the user’s navigation on the WEBSITE. This profiling consists of the use of the customer’s personal data and browsing information such as products in disuse seen or added to the bag, the sections of the WEB visited, the location to assess their preferences and / or personal interests in order to offer a better navigation tailored to your profile.
  • Manage and develop the process of returning a product to a brand or recovery center. We use the customer’s personal information to process the delivery to its destination through the channels you have chosen, inform you by email and/or SMS of the progress of your order.
  • Returning a DISCARDED product through Revivack automatically enables the recipient company to connect with the sender through any channel in order to verify the correct reception and safeguard the separation and recovery process of the item, as well as to open the possibility of receiving additional information in this regard, and subsequently informing about the destination of the product. .
  • Manage and send the information that the receiving company generates about the recovery process of your order.
  • Send other information, news and personalized information tailored to the profile, interests and needs of the user, only when it is expressed voluntarily.
  • Management and issuance of supporting sales documents such as invoices.


Personal data collected through the Website will not be disclosed to any third party, except in specific cases where such disclosure occurs in application of the Personal Data Protection Act and can only be accessed by REVIVACK staff, as well as third parties who provide services to REVIVACK or who are recipients of products through the Revivack channel.


It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the accuracy of them.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any changes.


If the user provides data of third parties for any purpose, he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.


All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the box of acceptance of the privacy policy, the sending of the information will not be allowed.COLLECTION OF PERSONAL DATA


You have the right to access your data and to obtain confirmation of their processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on the automated processing of your data.
These rights can be exercised through the e-mail address To process the request, we may ask you to prove your identity.


Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years of age, being prohibited access and use of the portal to minors of that age. If at any time, the Responsible detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of the same. 


The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities developed by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended to review and read the terms of use and privacy policy of the social network at the time of registration, taking into account the different possibilities of configuration in relation to the degree of privacy of the user profile on the social network.

Likewise, the Responsible reserves the right to remove from its social networks any information published by third parties that violates the law, incites to do so or contains messages that violate the dignity of persons or institutions. As well as the right to block or report the profile author of these messages.


2. Cookies Policy

This Cookies Policy forms part of the Privacy Policy for the website hosted under the domain name (the “Web Site”) and under any of the subdomains thereof or dependent web pages. We use cookies to improve our services.

2.1. What is a cookie?

Cookies are small text files created by the Web Site you visit storing information on the user’s computer to provide access to various functions.

2.2. Why do we use cookies?

We use cookies to learn more about how users use our contents and to help us improve your experience when visiting our Web Site.

2.3. What information do cookies provide us with?

Specifically our cookies provide us with the following information:(i) The domain name of the provider that gives you access to the network. For example, if your provider is XXX we will only identify you with the domain name This allows us to compile statistics about the countries and servers that most frequently visit our Web Site.(ii) The date and time you access our Web Site and the time each user spends on it. This allows us to find out the times when there is most traffic and to make the necessary adjustments to avoid congestion issues.(iii) The Internet address from which the link came which directed to our Web Site. With this data, we can know the effectiveness of different banners and links pointing to our server, to promote those that offer the best results, in order to meet the information needs of our users.(iv) The number of daily visitors to each content. This allows us to identify the most successful areas and expand and improve their content, so that users get more satisfactory information. The information collected is completely anonymous, which means it cannot be associated to a specific user.(v) The language chosen by each user on their first visit to the Web Site and the restricted area.(vi) Security elements involved in controlling access to restricted areas.(vii) The user’s activity within the Web Site: links and places where you click, pages visited, searches, etc. This allows us to improve the functionality of the Web Site and make it more attractive and useful to each user.The information to which we have access through cookies allows us to customize the content based on user interests, but under no circumstances do our cookies allow us to obtain personal data, nor can they read data or other cookies on the user’s computer.

2.4. Types of cookies

The following types of cookies are used on our Web Site:

  • According to the entity that manages them:

(i) Editor’s own cookies: These are cookies sent to the user’s computer from a computer or domain managed by the editor itself and from which the user-requested service is provided.(ii) Third-parties: these are sent to the user’s computer from a machine or domain that is not managed by the editor himself, but by another entity which handles the data obtained from the cookies (like Google Analytics, Facebook or AdRoll).

  • According to the length of time they remain active:

(i) Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a web page. They expire once the user leaves the web site.(ii) Persistent Cookies: A type of cookies in which the data remains stored on the computer and can be accessed and processed over a period of time defined by the party responsible for the cookie, and can range from a few minutes to a few years.

  • According to their purpose:

(i) Technical Cookies: These allow the user to browse through the Web Site and use its various features and services.(ii) Analysis Cookies: These allow quantifying the number of users and their connection time and thereby perform the measurement and statistical analysis of the use made of the services in order to improve the offer made to users.(iii) Advertising Cookies: These allow managing the advertising spaces.(iv) Behavioral advertising cookies: These cookies store information about the user’s behavior, which has been obtained through continued observation of their browsing habits.(v) Session Cookies: Session cookies allow users to be recognized on a Web Site so that any changes they make, item selected or data entered is remembered from one page to the next.

Holder Name of the cookie Function
Google Analytics _utma_utmb_utmc_utmz Collects anonymous information about users browsing the website in order to gather information on the origin of the visits and other similar statistics.

How do you reject cookies?

At any time, you can prevent the installation of cookies on your computer by using the appropriate option in your browser (help function), but in this case we cannot guarantee the correct operation of the various functions of the Web Site. Here you have the links for managing and blocking cookies depending on the browser you use:

  • Internet Explorer:
  • FireFox:
  • Chrome:
  • Safari: